Return Policy

Items are considered Final Sale Items and cannot be returned or exchanged.

Any return of goods can only be made within 14 days from the purchase date and will be refund to the original payment method. Shipping cost will not be reimbursed.

Return will only be approved upon inspection and permission. Do provide us the receipt of your purchase for our reference. Please note that all the extra charges incurred in an return (ex. shipping cost, duties and taxes) is the customer’s own responsibility. This includes the requirement to pay the additional re-shipping fee.

All returned items must be in intact packaging condition, with original packaging. PNG KL MARKETING will not accept any returned merchandise without an valid Return Authorization. Customers are recommended to use delivery service with a tracking system. PNG KL MARKETING reserves the right to charge a processing fee for return violation of these Terms and Conditions, including items returned damaged or missing original tag or packaging.
For any merchandise return affair, please visit our Return Portal.